Who we are

Suggested text: Our website address is: https://kalpayucare.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Kalpayu Care (“Company”, “we”, “our”, “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use our website https://kalpayucare.com/.We follow applicable Indian laws including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Scope of This Policy

This policy applies to:

  • Visitors of the Kalpayu Care website

  • Customers purchasing products through the website

  • Users interacting with us through contact forms, consultations, or support channels

This policy does not apply to third-party websites or services that may be linked on our website.

Information We Collect

2.1 Personal Information

We may collect the following personal details when you interact with our website:

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

These details may be collected when you place orders, submit inquiries, or contact our support team.

2.2 Sensitive Personal Data (As per Indian Law)

Sensitive data may include:

  • Payment Information (card details, UPI, net banking details)

Note: Payment information is processed securely through trusted third-party payment gateways. Kalpayu Care does not store your card or banking details.

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information such as:

  • IP Address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Cookies and tracking technologies

This information helps us improve the performance and functionality of our website.

Purpose of Data Collection

We collect and use your information for the following purposes:

  • Processing and fulfilling product orders

  • Providing healthcare or wellness product information

  • Delivering products and services

  • Customer support and communication

  • Improving website functionality and user experience

  • Sending order confirmations, payment receipts, and delivery updates

  • Sending promotional or marketing communications (only with consent)

  • Legal and regulatory compliance

Cookies Policy

Our website uses cookies to:

  • Improve website functionality

  • Understand visitor behavior

  • Provide a better browsing experience

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Data Sharing & Disclosure

Kalpayu Care does not sell, rent, or trade your personal information.

We may share your information only with trusted third parties such as:

  • Courier and logistics partners for order delivery

  • Payment gateway providers for secure transactions

  • IT service providers who maintain our website

  • Government authorities or legal bodies when required by law

All third-party partners are required to maintain strict confidentiality and data protection standards.

Data Storage & Security

We follow reasonable security practices to protect your personal information, including:

  • Secure servers and encrypted systems

  • Restricted access to sensitive data

  • Regular security monitoring and updates

However, no online transmission or storage system can be guaranteed to be 100% secure.

 Data Retention

We retain personal information only for as long as necessary for:

  • Business and operational purposes

  • Legal and regulatory compliance

Once the information is no longer required, it is securely deleted or anonymized.

User Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal data (subject to legal requirements)

  • Withdraw consent for marketing communications

You can request these actions by contacting us using the details below.

Third-Party Links

Our website may contain links to third-party websites. Kalpayu Care is not responsible for the privacy practices or content of these external websites.

We encourage users to read the privacy policies of any third-party websites they visit.

Children’s Privacy

Kalpayu Care does not knowingly collect personal information from individuals under the age of 18 years. If such information is discovered, it will be deleted immediately.

Changes to This Privacy Policy

Kalpayu Care reserves the right to update this Privacy Policy at any time.

Any updates will be posted on this page with a revised date. Continued use of the website after changes indicates acceptance of the updated policy.

Grievance Officer & Contact Information

In compliance with Indian laws, the following Grievance Officer has been appointed:

Grievance Officer: Compliance Team – Kalpayu Care

Phone: +91 94285 75125
Website: https://kalpayucare.com/
Email:  dgsanghani164@gmail.com

Response Time: Within 7 working days

For any privacy-related concerns or complaints, please contact us at the above email address.

 Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, and any disputes shall fall under the jurisdiction of the courts of India.